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Need to get in touch with us? We'd be glad to help you out! Although we do not offer 24x7 support we do offer professional and quality support. If you would like to see any example of our response and resolution times, feel free to visit our forums. Keep in mind that the forums are not monitored as closely as our help desk and our forums do not notify us when a user has posted so for priority and faster support, please open a ticket in the help desk.

Help Desk - The fastest way to get assistance is to open a ticket in our help desk. Here we provide priority support and as we add more staff to our team, you will see an increase in response times.

Forums - If you have a basic question or issue, you can always post your problem in the forum. The forums are viewable by non-staff members also so please do not include private information about yourself or your site. The benefit to this though is that non-staff members might be able to assist you with basic support which might provide a faster resolution to your problem if a staff member is not available. You can also search the forums incase your question has already been asked by another member.

Knowledge Base - We've been slowly compiling a knowledge base of commonly asked questions and basic information. Be sure to check out the knowledge base and see if your question has already been answered.

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